Digital Player FAQ – Alex's Piano Service

Digital Player FAQ

My old Yamaha Disklavier just makes a ‘Pop’ when I press the power button. Can you fix it?

Yes! This is Problem #1 in the world of older Yamaha Disklaviers, and the answer is a resounding yes! The power supply has failed, and it needs to be refurbished. I can box it up and send it to Tap Electronics, who can then rebuild it. You’ll be back up and running soon! At present (1/21/21), this is a flat-rate service provided by Tap for $700. My rates are hourly.

Can you set up my wireless connection / fix my terrible connection?

Yes! I wrote a definitive guide on wireless connections at SetupDisklavier.com. I don’t generally recommend using the native wireless adapters that come with your device, which are clumsy and confusing. I use PowerLine Adapters, which use encryption and voltage modulation to broadcast your internet through the AC power lines in your house! This technology means neither you nor your piano ever have to adjust and reconfigure anything. No keeping track of passwords, no weak signals, and no need to call a technician every time you buy a new router. Just plug in your piano and marvel at its spontaneous, excellent internet connection.

Can you replace or upgrade old floppy drives?

Yes! I work with several suppliers of old computer parts, and can generally find an equivalent floppy drive. However, I recommend upgrading to a USB floppy disk emulator. The Bulgarian company Nalbantov Electronics manufactures USB floppy disk emulators specifically for older digital pianos and players. These systems allow you to use a single USB stick in place of dozens (if not hundreds) of floppy disks, and as a solid-state device these are considerable more durable and long-lasting than old-fashioned floppy drives.

Can you replace the ancient, broken hard drive in my player?

Yes again! I’ve managed to find substitute hard drives even when the manufacture claimed they didn’t exist anymore. For this, I work with a company called Our Drives Work. They can provide both modern-day solid-state replacement hard drives, and older hard drives rescued and refurbished. Depending on your particular system, one or the other of these options might be better.

The manufacturer says the logic board is broken. Can you fix it?

Maybe. In some cases, I can solder on replacement parts. Very old digital pianos and digital players operate using relatively easy-to-trace electronics, and you might need nothing more than a replacement fuse, capacitor, or potentiometer. But if an integrated circuit is damaged, I don’t currently have the technology to backwards engineer and replace it—and such a process would likely vastly exceed the value of the piano.